Cancellation Policy

Pilates Classes
If you cancel a Pilates Class booking more than 6 hours before the class start time, you will receive a full refund.
Pay as You Go clients will receive this as a refunded payment and clients using Membership or a Class Pack will receive this as a refunded class credit.

If you cancel a Pilates Class booking less than 6 hours before the class start time, this is classed as a late cancellation and you will not receive a refund.

Packages and Memberships are non-returnable.

If you have booked a class and the instructor needs to cancel it for any reason, you will be given credit to use to book another class.

Pilates On Demand
A Studio 22 Pilates On Demand Membership can be cancelled any time and is effective immediately.
Membership is non-refundable and you will be able use it until it expires.

Online Coaching

The cancellation policy for 1:1 Online Coaching clients is detailed within the contract that is signed by clients.